Hilton Garden Inn Columbus/Polaris

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4.1

( 8 reviews )

Hotel, Holiday home, Apartment

Closed 03:00 PM - 12:00 PM See Hours

8535 Lyra Dr, Columbus, OH 43240, United States

+1 6148-468-884

Hilton Garden Inn Columbus/Polaris is a 3-star hotel located in Columbus, Ohio. The hotel offers comfortable accommodation options to both business and leisure travelers, with easy access to nearby dining, shopping, and entertainment options. Hilton Garden Inn Columbus/Polaris boasts modern amenities and facilities, such as a fitness center, indoor pool, and a 24-hour business center. Guests can also enjoy a continental breakfast or dine in the on-site restaurant. The hotel features meeting rooms and event spaces, which are ideal for conferences, weddings, and other social gatherings. With its prime location and exceptional services, Hilton Garden Inn Columbus/Polaris promises a memorable stay for its guests.

Amenities and More

Free Wi-Fi
Restaurant
Bar
Smoke-free
Indoor pool

Reviews

4.1/5

8 reviews

5 stars

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3 stars

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1 stars

Uzu

March 22, 2024

I live nearby, but will never recommend this Hotel to anyone coming into the area - the place is hella weird. There is a HUGE list of payment methods they "will not accept" at the front desk, they don't allow tap to pay, staff were nice but their service was slow, the hot tub was broken. The room was overpriced, air conditioner is loud, there is no fan in the restroom, breakfast costs money. Definitely weird vibes here, and definitely not worth the money.

Jonathan hale

March 22, 2024

Had some emergency work done at the house, and needed somewhere to stay close by. Called same day, was able to do early check in, with my dog. I don’t remember her name, but she was AMAZING AND SO KIND. Had a few more things to sort out, and ended up booking online after speaking with her. Was able to check in a few hours early, and get some much needed rest. Beds were comfortable, room was clean. Online stated there was room service available for dinner, and did not see the option to do so. Went down to the lobby to order from the kitchen, and was informed that the cook did not show up for work that day, so they would not be taking orders. Bought some refreshments from the “refrigerator “ in lobby, and they were not even cold. Was nice for a nights rest, was pet friendly and thats pretty much it. Didnt have amenities we were looking for, but we also didnt utilize the pool even though it was open.

Jay three

March 22, 2024

Pool, hot tub, and jacuzzi were all gone or being removed. Coffee caddy in the room didn't have coffee cups. The fan in the bathroom didn't work. Have to pay for breakfast. It's a good place to stay for a bed. If you want amenities, pick somewhere else.

Noah riggenbach

March 22, 2024

First and foremost shout out to Carlos on the night team. He was phenomenal in our moment of need. The room was supposed to be a king bed, we got a queen. The toilet would not flush properly....and over flowed... twice. (see above for again shout out to Carlos). Location is clutch for jumping on and off the highway and their are a ton of restaurants and gas stations near by plus a Target. Toilet ruined this trip but the room was fine besides that and the bed (I'm fluffy and need King beds). The staff was awesome. Also Buckeye fans it's only 15 minutes from the stadium.

Myke padovono

March 22, 2024

Close to where I needed to be, set heat at 80* and still wasn't warm in room, ran out of conditioner on the 2nd day. No refill on coffee/tea for 2nd morning stay. For being a "Hilton" I was expecting much more And the hot tub was under construction

Jason kristi altman

March 22, 2024

Worst hotel I ever stayed at, room was not clean a/c did not work properly. The water was cold every morning which was an issue due to the chilly weather in the morning. The the person at the front left early the morning I checked out and …

Alex c

March 22, 2024

Rooms were neat and spacious. However attitude of staff wasn't that great, both front desk and resturant

Alex navarrete

March 22, 2024

I would not recommend this hotel. Don’t let the Hilton title fool you. For one, it is a loud location being at Polaris. Our visit was not at all restful. A nearby restaurant was blaring music at night and a generator was running outside …